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The ‘Competency Center‘ Advantage |
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Successful organizations usually depend on “domain experts” to guide them regarding best practice, best approach or the most efficient ways of accomplishing objectives. Gaining domain expertise requires a focused, conscious investment of time and resources. Hence, organizations make calculated decisions regarding the type of skills they are required to invest in. Some of the benefits that domain experts may bring to an organization are: |
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Bringing cost savings through optimization |
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Averting problems via early detection |
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Handling and recovering from crisis |
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Recommending competitive advantage techniques |
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Detecting and addressing ‘knowledge gaps’ within the organization |
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Some types of domain expertise are not required as part of an organization’s core business. Experts are acquired on a consulting basis to fulfill such requirements. Whether the requirement is for long term or short term expertise, Cyrus-XP seeks to fulfill client needs as it pertains to technology and business process.Cyrus-XP’s approach to the genesis and nurture of domain expertise involves the establishment and growth of Competency Centers. A Competency Center performs the following functions: |
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Gathers deep skills and knowledge in specific domains |
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Applies skills and knowledge gathered in “proof-of-concept” projects or as part of client engagements |
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Figure 1: Competency Centers |
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Figure 2: Center of Excellence |
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The Cyrus-XP Center of Excellence (COE) showcases Competency Center know-how. Via proofs-of-concept implementations, case studies and live demonstrations, the Cyrus-XP COE will provide clients with a visual guide to solutions for their businesses. |
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How we invest in Competencies |
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Investment into competencies is made based on needs in the market. Cyrus-XP is committed to continually monitoring our client’s needs. We strategically invest in skills and technologies that we forecast being necessary for our clients to compete in their markets. Using tools such as surveys and focus groups, etc. needs assessments are performed and strategic investments are made to meet market demands. |
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Benefits without the Burden |
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Figure 3: Shared Services |
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Cyrus-XP offers clients the benefits of a ‘big company technology, process and project management organization’ without the associated burden of investment and management. Our internationally situated team can provide round-the-clock assistance and support client needs.Cyrus-XP offers a compelling alternative in an organization’s process of deciding whether to invest in its own technology departments. By choosing Cyrus-XP as the source for technology, process and project management, clients gain the following advantages: |
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Cost savings: As the number of clients served increases, the cost of running the organization is reduced. These cost saving are passed back to clients. |
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Diverse Expertise: By serving clients that operate in varying business environments, valuable experience is gathered. This knowledge may help in the early detection or in averting potential problems on client engagements. |
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Focus: Cyrus-XP is focused on developing deep skills in the areas of technology, process and project management. This commitment allows client organizations the freedom to focus on developing their own core value generating processes. |
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